![]() ![]() I’m like ‘what’s that?’ and she says “you couldn’t just do that after I called?”Ībd I’m ‘nope, it’s the rules and I have to follow them. She goes “pffft, fine.” I’m just like ‘thanks’. ![]() On the third call I picked up and I told her she needed to submit a ticket and I’d be right there. Finally she sent me an email, so I replied that I need a ticket and I’ll resolve the issue straight away.Ĭame back on Thursday to two more missed calls. Just Wednesday I’ve had two missed calls from someone who had a printer issue. You're complying with your boss and showing them it's faster if they call you with a ticket number already. * Drag them though that process and open that ticket for them. "Yes of course, please tell me what steps you have taken so far." I really need to get to the internetz, can you hurry up? Now, if you could just look at the sticker underneath your PC." We just need open a ticket first to document the issue, bare with me while I open this ticket on your behalf. "And can you confirm for me the PC you are on? Hostname/TAG/." Just a moment while I open this ticket for you. Can you remote in? I really need to get to this meeting soon? One moment while I open a ticket for you. Sorry I don't have one, my wifi is broken. "Hi this is ngleiva10, may I have you ticket number please?" It was an odd feeling to not-open-email at the start of the day, for a while. Workflow is built around the idea of a department doing stuff. If something doesnt need to be done, and it doesnt need to be known, then either dont send it to us, or do - and we'll close the ticket with 'no action required' - either way - everything that comes in has a comms trail. If something needs to be known then make it a ticket, and we'll read it and know it. If something needs done then it needs to be a ticket and we'll action it. That's the only metric we care about, so when the team closes a ticket of 'staff meeting in the canteen this afternoon at 2pm' it doesnt mess anyones stats up anyway. the goal is 'inbox zero' or, i guess 'tickets zero' if you prefer. We dont really care whats in the tickets. So - payroll were permitted to send jeff a personal mail once per month. sending Jeff his own payslip to Jeffs own email address is not a dangerous information leak, and arguably its potentially even a better destination a works-owned mailbox. In another we decided that 'real genuine PERSONAL comms such as that - can go to a personal email. A sprawling pool deck, tennis courts, deeded beach access, numbered parking, personal laundry in each unit and high-speed elevators.We have emails that may contain personal information (HR, payroll, etc)įor the 12 days a year that someone needs to receive a payslip - in one place we just got HR to put it in an envelope. Plus, the master suite features sliding glass doors to the balcony and an oversized bathroom with both a walk-in shower and bath.Ī Destin vacation at Jade East entitles you to more than just a stylish beach condo to call home for a bit, there’s also an array of amenities behind the Jade East gates. On- trend laminate plank wood floors coastal-inspired art a stash of games and puzzles top of the line linens and drapes plus a modern kitchen filled with cookware come together to create a harmonious getaway. The clean and stylish interior promises to please any seafarer, beach bum or even the crabbiest of crabs with its calming navy and dove gray tones. Day to day stresses got your stomach in knots? This nautically styled, beachfront vacation condo is ready to turn those negative knots into positives as in why not spend all day in the soft white sand at the water’s edge? Why not put your feet up on your private balcony as you take in vistas of the great expanse of aqua water below? Or why not go golfing on perfect greens, shop til’ you drop or have a spa day? Jade East 1520 opens up a world of possibilities thanks to its amazing location directly on the beach and its proximity to all of Destin’s best entertainment. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |